1) Information We Collect
- Account data: name, email, password hash, profile details (address/radius if you set it), avatar.
- Usage data: logs, device/browser info, IP address, preferences, categories you follow.
- Payment data: handled by Stripe (we do not store full card data).
- Location data: if you enable location features, we process your chosen coordinates/radius.
- Cookies: authentication and security cookies; see your browser controls to manage cookies.
2) Why We Use It (Legal Bases)
- Provide and operate the Service (contract).
- Process payments and prevent fraud (legitimate interests; compliance).
- Communicate with you (service emails; optional marketing with consent).
- Improve security and features (legitimate interests).
- Legal compliance (e.g., tax, accounting).
3) Sharing
We share personal information with service providers that help us operate the Service (e.g., hosting, email, analytics, payments). We do not sell personal information.
4) International Transfers
Data may be processed outside your province/country. Where required, we use recognized safeguards for transfers.
5) Retention
We retain data as long as needed for the purposes above and to comply with legal obligations. You may request deletion of your account.
6) Your Rights
Subject to applicable law (including PIPEDA and Québec Law 25), you may request access, correction, deletion, or a copy of your information, and withdraw consent where processing is based on consent. Contact: support@iwanttohelp.io.
7) Security
We use technical and organizational measures to protect data. No system is perfectly secure.
8) Children
The Service is not intended for children under the age specified in our Terms.
9) Changes
We may update this policy; we will post the new effective date and notify you where required.
10) Contact
Email: support@iwanttohelp.io or support@iwanttohelp.io